Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with our service, we'll work with you to resolve any issues. This policy outlines the terms and conditions for refunds.

1. Refund Eligibility

Refunds are available within 30 days of your initial purchase date. To be eligible for a refund, you must submit your request within this timeframe and provide a valid reason for the refund.

2. Valid Reasons for Refunds

• Service not working as advertised
• Technical issues that cannot be resolved
• Duplicate charges or billing errors
• Service cancellation within the refund period

3. Refund Process

To request a refund, please contact our customer support team with your order details and reason for the refund. We'll review your request and respond within 3-5 business days.

4. Refund Timeline

Once approved, refunds are typically processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment method and financial institution.

5. Non-Refundable Items

The following items are not eligible for refunds:

• Services used beyond the refund period
• Custom or personalized services
• Services that have been fully utilized
• Third-party service fees

6. Partial Refunds

In some cases, we may offer partial refunds based on the extent of service usage or specific circumstances. This will be determined on a case-by-case basis.

7. Contact Information

For refund requests or questions about this policy, please contact us at team@adworkly.co